Cancellation Policy
As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.
Withdrawal Address
Withdrawal Period
The withdrawal period is 14 days from the day on which you or a third party named by you took possession of the goods. To exercise your right of withdrawal, you must inform us by means of a clear declaration.
Returning the Goods
You must send the goods back to us without undue delay and in any case no later than 14 days from the day on which you inform us of the withdrawal. The deadline is met if you dispatch the goods before the period expires.
Refund
If you withdraw from this contract, we must repay all payments we have received from you without undue delay and no later than within 14 days. For the repayment, we will use the same means of payment that you used for the original transaction.
Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to goods made to customer specifications or to sealed goods that are not suitable for return for reasons of health protection if the seal was removed after delivery.
Sample Withdrawal Form
An: neXchance IT GmbH, Egerten 13, 74388 Talheim, Email: info@nexchance.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods: Ordered on: _______________ Received on: _______________ Name: _______________ Address: _______________ Signature: _______________ (only for notification on paper) Date: _______________ (*) Delete as appropriate
