General Terms and Conditions

neXchance IT GmbH
Egerten 13
74388 Talheim
Germany

These General Terms and Conditions apply to all orders placed through our online shop. Deviating terms of the buyer are not recognized unless we expressly agree to their validity in writing.

The presentation of products in the online shop does not constitute a legally binding offer. By submitting the order, the buyer makes a binding offer. The contract is concluded upon our order confirmation by email.

All prices include the statutory value added tax. The available payment methods are shown in the checkout area. For payment on account, the amount is due within 14 days of the invoice date.

Delivery is made to the delivery address specified by the buyer. Delivery times and shipping costs are shown before the order is completed. The risk of accidental loss passes to the buyer upon handover to the shipping service provider.

Consumers have a statutory right of withdrawal of 14 days. The period begins upon receipt of the goods. You will find the complete cancellation policy on the Withdrawal & Returns page.

The statutory warranty applies to all products. In addition, we provide a dealer guarantee of 12 months on all refurbished devices offered. Damage caused by improper handling is excluded.

We are liable without limitation for intent and gross negligence. In the case of slight negligence, we are liable only for the breach of material contractual obligations. In such cases, liability is limited to the foreseeable damage typical for the contract.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is, insofar as legally permissible, the registered office of our company.