Privacy Policy

Information on the processing of your personal data pursuant to the GDPR

Responsible Entity

neXchance IT GmbH
Egerten 13
74388 Talheim
Email: hilfe@nexchance.de

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified.

Cookies & Local Storage

We use cookies and your browser's local storage to ensure the functionality of our shop. This applies in particular to your shopping cart and your login. You can disable the storage of cookies in your browser settings.

Registration & Customer Account

When you create an account with neXchance, we store your email address, your name, and your address. This data is used exclusively to process your orders and to provide your customer account.

Order Data & Payment Processing

To process your order, the necessary data is passed on to our payment service providers and shipping partners. Your data is not shared with third parties for advertising purposes.

Analytics & Tracking

We currently do not use any third-party analytics tools that track your user behavior without your explicit consent. Should we integrate such services, we will first ask for your permission via a cookie banner.

Data Security

We take technical and organizational measures to protect your data against loss, destruction, and unauthorized access. Our website is transmitted via an encrypted HTTPS connection.

Checkout — Abandoned Orders

If you start the checkout process and enter your contact details but do not complete the order, we will store your information (salutation, name, email address, telephone number, address) and use it to help you complete the purchase or to inform you about a failed payment. Payment details are excluded — card data is entered exclusively with the payment service provider. You give your consent by confirming in the cookie notice. You can withdraw it at any time. The data will be deleted after one year..

Your Rights

  • Free information about your stored personal data
  • correction or deletion of this data
  • restriction of the processing of your data
  • objection to the processing of your data
  • data portability
  • withdrawal of a given consent with effect for the future