Contact us
Do you have questions, wishes or a concern? We're here for you and will get back to you as quickly as possible.
How to reach us
Write to us using the form or directly by email — both go to the same team. For queries regarding an ongoing order, please provide the order number so we can immediately assign the process.
Pre-purchase advice, questions about a specific device, offers for companies and schools, as well as everything concerning warranty and returns, all go through the same channel. 12 months retailer warranty are included with every device, optionally extendable for an additional charge to 24 or 36 months.
Are you still looking for the right device? The product advisor narrows down the selection based on three questions and only shows what is actually available.
Response time
We usually respond within 24 hours on business days.
Frequently asked questions
You'll find many answers directly in our FAQ section – fast and available around the clock.
Go to FAQCompanies & Schools
For B2B inquiries, bulk orders and custom quotes, our B2B team is at your disposal.
Explore B2B area